This is causing him huge financial hardship! He's been on the phone with Verizon for many hours and they still say they can't help him. He also contacted the collections agency and filed a claim with both Verizon and the Collections agency. He called Verizon Wireless to explain what happened and they refused to correct the error or reverse the collections charge. Downdetector only reports an incident when the number of problem reports is significantly higher than. It is common for some problems to be reported throughout the day. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. When he got home, he realized that he was sent to collections when he read the collections notice that was sent to his “home of record” in the U.S. Verizon outages reported in the last 24 hours. Verizon continued to bill him without his knowledge and eventually sent him to collections, again without his knowledge. ![]() He was still currently stationed in Italy and was unaware that he was being billed by Verizon and did not give his consent to activate the SIM card or his account. ![]() Verizon began billing the account that was supposed to be on a military suspension until October of 2023 or until he requested activation. On, Verizon activated his account without his knowledge or confirmation. Up until 08/16/21 his account balance was $0. Of the three largest carriers, AT&T went first by shutting down its 3G service on Tuesday, Feb. His balance was paid in full, and his phone lease was paid in full therefore, he had a zero balance on his account. As a result, some devices and services will lose service. He received confirmation via email from Verizon Wireless that his service was suspended on for a maximum of 3 years and 90 days, or until he requested activation. He contacted Verizon and Verizon suspended his service due to military service relocation under their military relocation clause. A few months later he was issued military orders to Italy where he would not be able to use his Verizon service. ![]() In, he entered into contract with Verizon Wireless from his military base Verizon Kiosk.
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